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Curmudgeon's Corner

cur-mud-geon: anyone who hates hypocrisy and pretense and has the temerity to say so; anyone with the habit of pointing out unpleasant facts in an engaging and humorous manner

Banks In Grocery Stores?

By Al Campbell
Wednesday, Feb 27 2008, 08:30 AM

Banks have been located in grocery stores for the past couple of decades.  Grocery stores love it because they get more money from the space that might otherwise not be filled with merchandise.  Banks love it because people are found in grocery stores and people use banks.  And, a lot of people love it for the convenience; bank and shop with one stop.

Makes sense doesn't it?

It seems to make sense except when we hear about a 'bank robbery' involving one of those grocery store branches.  The grocery store branch bank cannot be as secure and protected as the bank in a dedicated building.  There are nearly always more innocent bystanders near the scene in an 'in store' robbery.  People who rob banks are simply not dependable people; we do not know how far they are willing to go to obtain money; we do not know if they might be armed.  They are, it seems to me, obviously a bit over the edge or they wouldn't be robbing a bank. 

By now you probably know that the bank branch inside the Germantown Pick 'n Save store was robbed yesterday at shortly after 11:00AM.  The layout of this store and the bank branch is such that there is very little room separating the bank from the grocery store aisle that passes in front of the check-out lanes.  It is located very close to the center entrance, has one enclosed office and an open teller counter area.  It is not uncommon to see customers queued up at free-standing tables in front of the teller counter waiting their turn.  Grocery customers are often standing in line or checking out or bagging their groceries.  Others are often at the Customer Service counter.  There is no real physical separation involved and that could lead to innocent people finding themselves involved in a bank hold-up.  Additionally, the grocery check-outs are loaded with money, too.  What's to stop the robber from making a few withdrawls there while he or she is at it?  That is not good.

It seems that, if a bank branch is to be permitted to occupy space in some other venue such as a grocery store or a Wal-Mart super store (which also has such a bank), the bank should be separated physically from the other open areas of the host store.  There should be walls, whether solid or glass, separating the two business activities.  That makes sense as much from a simple 'privacy' perspective as it does from the 'safety' perspective.

There are quite a number of bank robberies every year in Wisconsin.  We seldom hear much since the bank executives and the police agencies don't want to make a lot of 'to do' over these events.  This certainly is not the first such occurrence in a grocery store setting.

Is it a good idea to have bank customers and grocery customers intermingled as they are in the Pick 'n Save?  I don't think so.  Should there be physical separation?  I think that is a good idea.  How could that be accommodated in the Pick 'n Save?  There could be a new bank entrance constructed in the outer hallway with walls separating the bank from the inner grocery store area.  It would still permit one stop shopping and banking, but it would keep the two separate and, I believe, offer more privacy and more protection.

Am I just an Old Curmudgeon, or is there something to this with which you agree?

Comments

Karen123   

You raise some very valid points.  This current arrangement is a tragedy waiting to happen.  I think they could separate the bank in the same way that they separate the liquor part of the store at the PNS in the Falls.

February 27, 2008 2:26 PM

Al Campbell   

Germantown Police Chief Peter Hoell took the time to bring his thoughts in a separate e-mail that follows:

"Dear Al,

I read your blog concerning the venue some banks choose to do business, more specifically banks within stores and felt it was important to comment on this issue.  First of all I just wanted to publicly thank the men and women of the Germantown Police Department and those of the Menomonee Falls Police Department for taking both suspects responsible for the bank robbery on Tuesday 02/26/08 into custody in a relatively short period of time.  This was both an example of great police work and how well both departments work together towards a common goal.

Regarding the bank venues, certainly looking at this from a police perspective, we would like the layout to be such as to prevent or at least discourage criminal acts.  One important factor we must consider is that robbery is an act usually performed by a very unstable individual(s).  It has been my experience that most robberies are committed in order to obtain money to feed a drug habit.  A habit usually so bad that the suspect(s) will usually display behavior so dangerous and hard to predict that they will go to any length to feed their habit.  Having said that your blog brings up some valid concerns.  I have to admit, banks within stores make me nervous.  But I am also a strong believer in that the criminal element should not control our lives and the way we live them.  We do however need to be alert and not naive of crime so that we ourselves do not become victims, but yet not live a life of paranoia.  So we need to find a balance of where we are all comfortable.

I look at the bank inside Pick & Save at the CTH Q in Menomonee Falls location as an example.  There is separation but yet convenience.  However with having what I feel a better layout, they have been victims of more robberies.  Could it be location?  Not sure.  We have had bank robberies where the suspect picks a specific bank while there is another bank right across the street.  I know most if not all banks go to great lengths to keep their customers and staff as safe as possible but yet try to keep a customer friendly atmosphere.

This is certainly an interesting topic you bring forward, one that is really a balancing act of convenience vs. security.  Please feel free to post my e-mail as I would encourage feedback on this topic.

As Sir Robert Peel (founder of the first organized paid police force) said something to the effect that every member of a community is responsible for policing that community, some just get paid to do it full time.

Pete"

February 28, 2008 5:55 AM

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