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Telephone Service Woes

By Paul Wickesberg
Thursday, Mar 6 2008, 11:04 AM

 In an earlier blog on this website, Kimberly noted problems that she has been having with her telephone company. Reading that story made me again mentally grumble about my own telephone service.  I have never felt well taken care of by any of the companies that I deal with.

My cell phone provider leaves me feeling as if I should take a shower after talking with them.  And, I don't like being locked in to a contract.  (Only 8 more months to go.)

Last summer I was having issues with service interruptions from my copper wire provider that were not getting resolved in a timely manner. I was not at all pleased with them.  While wandering through the State Fair last August, I was enticed by an offer from a cable provider that offered great rates and good service if I would switch to them for both telephone and internet services. 

The prices quoted were very attractive, so I signed up.  Both services work well and I should be happy - but I'm not.
The trouble is, those attractive prices were not the ones that show up on my monthly bill.  Somehow the billing computer doesn't recognize the prices quoted on my sign-up sheet. Perhaps I'll make a stink about it soon, but maybe it's not worth the hassle. 

After all, the only recourse is to go back and try to deal again with that other company.   


 

Three Cheers For Our Hometown Airline

By Paul Wickesberg
Monday, Jan 14 2008, 02:26 PM

 Two separate "vacations" caused me to miss regular postings on this blog since Christmas.  One week we spent some time with good friends in the State of Washington, and the other found us in Florida near NASA's launch facility.

In each case we flew on Midwest Express.  What a joy!  The six inches more legroom than airline U provides was sweet.  Wow, no cramps from sitting in a fetal position. The food was ok - average.  It's been a while since my last trip on Midwest, so I was a bit surprised to find that cash is no longer accepted for food or drink purchases aboard the plane.  Credit cards only.

A second surprise was that their wonderful cookies are no longer served on flights that leave before 10:30 a.m. I'll make note to myself to take that into account next time we book a flight. 

 Maybe it was just luck, but for the most part my flights arrive on time at their destinations.  On the last flight home we actually left 15 minutes early as all passengers were already on board.  My hat's off to the gentlemen and ladies that made my air travel a lot more fun than was expected.


 
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